FREQUENTLY ASKED QUESTIONS
Q. Is there a minimum order?
A. NO you can order 100 boxes or one carton quantity, its all up to you. But be aware
Q. Is there a minimum order?
A. NO you can order 100 boxes or one carton quantity, its all up to you. But be aware
that it is more cost effective to spread freight costs over larger quantities.
Q. Is GST included in the price?
A. Yes all prices listed include GST.
A. Yes all prices listed include GST.
Q. Is Freight included in the price?
A. Freight is NOT incluced in the price.
Freight is calculated on the size & weight of an order and the delivery location.
A. Freight is NOT incluced in the price.
Freight is calculated on the size & weight of an order and the delivery location.
We can on request provide a quote.
Q. Can you send our order by post?
A. The majority of our orders go via courier. We will only send via post if the Q. Can a order just a single bottle?
A. Although we do sell some items as singles the majority of our stock is sold in
A. The majority of our orders go via courier. We will only send via post if the
location is too remote for a courier or the order is being sent overseas.
A. Although we do sell some items as singles the majority of our stock is sold in
whole carton quantities. We do not break up packs.
Q. Can I pay COD?
A. NO all proforma orders must be paid for before they leave our premises.
Q. Can I get samples?
A. On request but charges may apply.
Q. How Long does it take to get my order?
A. Usually under a week depending on where you are.
Q. Can I get natures gifts soaps in mixed cartons?
A. NO we do not sell these soaps assorted. Mixing them will destroy the
A. NO all proforma orders must be paid for before they leave our premises.
Q. Can I get samples?
A. On request but charges may apply.
Q. How Long does it take to get my order?
A. Usually under a week depending on where you are.
Q. Can I get natures gifts soaps in mixed cartons?
A. NO we do not sell these soaps assorted. Mixing them will destroy the
original fragrance.
Q. What are the soaps made of?
A. Our soaps are made from a base of palm oil, palm kernel oil, vegetable glycerine,
Q. What are the soaps made of?
A. Our soaps are made from a base of palm oil, palm kernel oil, vegetable glycerine,
natural sea salt (sodium chloride), essential oils, botanical extracts, fragrance and
cosmetic grade pigments. The extracts, oils, colours, essential oils and fragrances used
meet the highest international standards. The pigments used (CI Yellow 15985, 19140
& 77492, CI Red 73360, 14700 & 17200, CI Blue 77007, 42090 and White 77891)
are all EU and Japan approved, which are the highest world standards.
Where possible all raw materials used are Australian.
Q. Which Natures Gifts soaps contain only pure essential oils?
A. Sandalwood & Cedar, Mandarin, Vanilla Bean, Lemon & Cucumber
A. Sandalwood & Cedar, Mandarin, Vanilla Bean, Lemon & Cucumber
and Sorbolene & Glycerine all contain essential oils only.
Tasmanian Lavender, Rose Petal & Glycerine, Baby Soap, Swiss Herb, Loofah Scrub,
Tasmanian Lavender, Rose Petal & Glycerine, Baby Soap, Swiss Herb, Loofah Scrub,
Grapefruit & Lime Blossom all contain essential oils combined with fragrance.
All our fragrances are cosmetic grade and meet stringent world standards.
Q. Which Natures Gifts soaps are recommended for sensitive skin?
A. All should be OK. However any soap or toiletry product should firstly be spot tested
Q. Which Natures Gifts soaps are recommended for sensitive skin?
A. All should be OK. However any soap or toiletry product should firstly be spot tested
on the skin for a few days. The ones we recommend to start with are Sorbolene
& Glycerine or Baby Soap. Then try Neem & Hemp Seed Oil
or Wheatgerm & Macadamia Oil.
Q. Why do some soap fade?
A. We use no artificial colour stabilisers or preservatives in our soap. Natural soaps
Q. Why do some soap fade?
A. We use no artificial colour stabilisers or preservatives in our soap. Natural soaps
which contain natural extracts and oils may discolour when exposed to strong lights
and upon ageing. This is a natural process and in no way will affect the quality
of the soap bar.
Q. Do the Natures Gifts soaps contain SLES or coconut Oil?
A. Absolutely not. Some companies do put foam boosters in soap bars. We don't need to.
Q. Do the Natures Gifts soaps contain SLES or coconut Oil?
A. Absolutely not. Some companies do put foam boosters in soap bars. We don't need to.
Our soap is creamy and lathers beautifully. We don't use coconut oil either. Our soaps
based on Palm Oil and Palm Kernel Oil.
Q. Are Clover Fields products sensitive to the environment?
A. Yes. The Palm Oil and Palm Kernel Oil are from managed plantations. Rainforests
A. Yes. The Palm Oil and Palm Kernel Oil are from managed plantations. Rainforests
were not cleared to make way for these plantations.
Q. Does Clover Fields test their products on animals?
A. No, we do not test on animals.
Q. Does Clover Fields test their products on animals?
A. No, we do not test on animals.